SMS Disclosure
Last updated: April 6, 2026
How Consent Is Obtained
Ellie AI provides an automated SMS receptionist service for small businesses. When a customer calls a business that uses Ellie AI and the call goes unanswered, our system sends an automated SMS follow-up message to that caller on behalf of the business.
By calling a business that uses Ellie AI, you acknowledge that you may receive an automated SMS text message reply from that business. Businesses using Ellie AI are required to display this disclosure so that callers are informed prior to calling.
Additionally, customers who sign up through our website at ellie-website-jade.vercel.app/book-a-demo explicitly consent to receive SMS communications by checking the consent checkbox on our opt-in form before submitting.
What Messages You May Receive
If you call a business using Ellie AI and your call is not answered, you may receive an automated SMS message that:
- Acknowledges your missed call on behalf of the business
- Asks for basic information such as your name and the nature of your inquiry
- Helps schedule a callback or appointment
- Connects you with the business as quickly as possible
Message and data rates may apply. Message frequency varies based on your interaction.
How to Opt Out
You can opt out of receiving SMS messages at any time using the following keywords:
Reply STOP to immediately unsubscribe from all further messages.
Reply HELP to receive assistance or contact information.
Reply START to resubscribe after opting out.
Reply INFO for more information about this service.
Your Privacy
Ellie AI does not sell, rent, or share your personal information or phone number with third parties for marketing purposes. Your information is used solely to facilitate communication between you and the business you contacted.
For full details, please review our Privacy Policy and Terms of Service.
Contact Us
For questions about this disclosure or our SMS practices, contact us at:
Email: support@meetellieai.com
Website: meetellieai.com