Terms & Conditions
Last updated: March 17, 2026
Acceptance of Terms
By using Ellie AI's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our service.
Description of Service
Ellie AI provides an automated SMS receptionist service that replies to missed calls on behalf of small businesses. When a call goes unanswered, Ellie sends an automated text message to the caller on behalf of the business.
SMS Messaging Program
By completing the opt-in form at our website, you consent to receive automated SMS messages from businesses using Ellie AI's platform.
- Opt-out: Reply STOP to any message to unsubscribe.
- Opt-in: Reply START to resubscribe after opting out.
- Help: Reply HELP for assistance or contact us at support@meetellieai.com
- Message frequency: Varies based on business activity and your interactions.
- Message and data rates may apply depending on your mobile carrier plan.
For Business Clients
Businesses using Ellie AI agree to use the service only for legitimate business communications, comply with all applicable laws including TCPA and CAN-SPAM, and be responsible for all messages sent through their Ellie account.
Acceptable Use
You agree not to use Ellie AI to send spam, harass or harm any individual, violate any applicable laws, or transmit any unlawful or objectionable content.
Limitation of Liability
Ellie AI is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of our service.
Contact Us
Ellie AI
Email: support@meetellieai.com